How to do a Refund from Foloosi Payment Gateway to the Customer
Foloosi
Mar-2021-04
Foloosi enabled your business to accept payments from your customers via QR COde, Paylink, API, subscriptions

In Foloosi payment gateway, You can issue a refund to the customer on or before 15days of transaction date. As a Foloosi merchant you can initiate a full/parital refund to your customer/client. Here you can see the step by step guide for refund on Foloosi merchant panel

Step1: Please open your merchant panel – https://www.foloosi.com/merchant

Step2: In a merchant you can see the menu for transactions -> Tap Transactions
https://www.foloosi.com/merchant/sales-report

Step3: In a transaction report, there you can find the transactions, that done by customer. In that transaction you can see the Menu of Action

Step4: Please click on View for any one of the transaction ID as mentioned in the above –> Click refund

Once you proceed for the refund, It will be initiated and the amount will revert back to customer account

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